User Manual for Mobile Application

This Manual serves as a comprehensive guide to navigating and utilizing the features of the mobile application effectively. Divided into chapters such as User Management and Wallet Management, the manual offers step-by-step instructions for various tasks. Users can learn how to create accounts, complete user details, and undergo KYC processes for enhanced security. Additionally, they can explore wallet management functionalities like adding new wallets, managing funds, and initiating transactions, including sending money to other users seamlessly. With detailed explanations and user-friendly illustrations, this manual empowers users to maximize their experience with the mobile application.

User Management

This chapter provides users with essential tools to manage their accounts. It includes step-by-step instructions on creating a new account, filling in user details, and completing the KYC process. Additionally, users can learn how to leverage the app to become agents or merchants to perform financial activities. With clear guidance on each process, users can navigate through the app effortlessly, ensuring a smooth and efficient experience while managing their profiles and exploring new roles within the platform.

User Management

Create a New Account

photo1710846252.jpeg

photo1710845469 (1).jpeg

photo1710845469 (4).jpeg

photo1710845469 (3).jpeg

photo1710845469 (5).jpeg

photo1710845469 (9).jpeg

photo1710845528.jpeg


User Management

User Details

photo1710934963.jpeg

photo1710934963 (1).jpeg

photo1710934963 (2).jpeg

photo1710934963 (3).jpeg

photo1710934963 (4).jpeg

User Management

KYC

photo1710934963.jpeg

photo1710934963 (1).jpeg

photo1711014623.jpeg

photo1711014623 (1).jpeg

photo1711014623 (2).jpeg

photo1711014623 (3).jpeg

photo1711014623 (3).jpeg

photo1711022113.jpeg

User Management

How to become a Merchant?

1. Login

Sign in to your Xprizo account using your login credentials, then click on your profile initial icon to access your account settings.

photo1711612940 (4).jpeg

2. Add Wallet

To engage in transactional activities or manage funds, you must have a wallet integrated into your profile. Once added, transactions can be securely conducted directly from the user's account. To learn how to add a wallet, follow the provided link for step-by-step instructions.

3. Add User Details

To initiate a merchant request to the back office, start by completing your profile details. This includes providing your name and address information. Refer to the provided link for a step-by-step guide on how to fill out your user details.

Complete User Details

4. Complete KYC 

The next crucial step is to ensure KYC compliance by completing your KYC details. This involves uploading necessary documents for KYC verification, which will be reviewed by the back office. Upon approval, you will achieve KYC compliance status. Follow the steps outlined in the provided link for a comprehensive guide on completing the KYC process.

KYC Details

5. Send Merchant Request

photo1711612940 (3).jpeg

photo1711612940 (2).jpeg



User Management

How to become an Agent?

1. Login

Log in with your credentials to access your account.

photo1711612940 (4).jpeg

2. Add Wallet

For users to be able to engage in transactional activities and manage funds effectively, you must possess a wallet within your profile. With a wallet, users can securely conduct transactions directly from their account. To understand how to add a wallet, follow the link below for step-by-step instructions.

Add a New Wallet

3. User Details

To become an agent, you must first complete your profile details. This can be done by providing essential information such as your name and address. Follow the steps outlined in the link below to learn how to fill out your user details accurately.

Complete User Details

4. Complete KYC

Next, proceed to complete your KYC details to become KYC compliant. This involves uploading necessary documents for the KYC process, which will undergo review by the back office. Once your documents are approved, you will attain KYC compliance status. Follow the steps provided in the link below to initiate and complete the KYC process successfully.

KYC Details

5. Get References

photo1711618109.jpeg


photo1711617832.jpeg

photo1711617832 (1).jpeg


photo1711617832 (3).jpeg


User Management

How to Update your Location?

photo1716288378.jpeg

photo1716288378 (1).jpeg

photo1716288378 (2).jpeg

photo1716288378 (3).jpeg

Wallet Management

This chapter provides users with comprehensive guidance on managing their digital wallets. Users can learn how to add new wallets, facilitating transactions in multiple currencies. Additionally, the chapter covers instructions on topping up wallets seamlessly using UPI for convenient fund transfers. Users can also explore features for sending money to others securely, ensuring hassle-free peer-to-peer transactions.

Wallet Management

How to Add a New Wallet?

photo1710934963.jpeg

photo1711513789 (2).jpeg

photo1711513789 (3).jpeg

photo1711513789.jpeg

photo1711513789 (3).jpeg

photo1711515495.jpeg

Wallet Management

How to Top Up Wallet using UPI?

processed-c03c8b05-75f8-4b8b-abb9-65de649a429c_HJDcGXpN.jpeg

processed-1edaefc2-9661-4236-812d-6c9fa8e8f4fe_DI2D3Kg4.jpeg

processed-e40e3bc9-bacc-44d2-9db4-af1db5847d6f_3EMWoaSN.jpeg

processed-e5b3ddd9-4530-4938-bfdd-6e4a695ec2ec_F4ZnRte7 (1).jpeg

processed-92a5ae0e-45eb-4dc9-895b-8c15be5b374d_tfMbMJG7.jpeg

Wallet Management

How to do Deposit using Agent Wallet?

photo1714717396.jpeg

photo1714717396 (1).jpeg

photo1714717396 (2).jpeg

photo1714717396 (3).jpeg

photo1714717396 (5).jpeg

photo1714717396 (6).jpeg

Wallet Management

How to do Withdrawal using Agent Wallet?

photo1714717396.jpeg

photo1714717396 (1).jpeg

photo1714717396 (7).jpeg

photo1714734024.jpeg


Wallet Management

How to use Float in Agent Wallet?

photo1714717396.jpeg

photo1714717396 (1).jpeg

photo1715159912 (1).jpeg

photo1715159912.jpeg

photo1715159912 (2).jpeg

photo1715159912 (3).jpeg

photo1715159912 (4).jpeg

photo1715160206 (1).jpeg

photo1715160206 (1).jpeg

photo1715159912 (8).jpeg

photo1715160206 (4).jpeg

Wallet Management

How to use Wallet Transfer?

photo1715168143.jpeg

photo1715168143 (1).jpeg

photo1715168143 (2).jpeg

photo1715168143 (3).jpeg

photo1715168143 (4).jpeg

photo1715168143 (6).jpeg

Wallet Management

How to do Deposit using Debit/Credit Card?

Wallet Management

How to Manage Savings Wallet?

photo1715851575.jpeg

photo1715850779.jpeg

photo1715850779 (1).jpeg

photo1715850779 (2).jpeg

photo1716962667.jpeg

photo1716962667 (1).jpeg

photo1716962667 (2).jpeg


photo1716962667 (3).jpeg

Wallet Management

How to Request Payment from another user?

photo1716961900.jpeg

photo1716961900 (1).jpeg

photo1716961900 (2).jpeg

photo1716961900 (3).jpeg

 

photo1716961918.jpeg