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How to become a Merchant?


1. Registration

  • You can register by going to the test or production server and clicking on the Register button to sign up for Xprizo. 

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  • To establish your account, complete the required information for email registration. Alternatively, for registration via mobile number, toggle the button toggle.png accordingly. Users may also input a referral code if referred by someone.

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  • Enter the code displayed to validate the email or mobile number.

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  • Subsequently, input the One-Time Password sent to either your email or mobile number to finalize the validation process.


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2. Setting Up Wallet

  • Upon successful registration, users will be logged in and prompted to choose their country of residence before gaining access to their wallets.



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  • Choose your country from the dropdown menu, and affirm your selection by clicking the "Confirm" button.


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  • After selecting the country, users need to add a new wallet by clicking on the "Add New Wallet" button.


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  • Following that, users should choose the wallet corresponding to the desired currency and then click on "Add New Wallet" to incorporate the wallet in the selected currency.

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  • Upon successfully adding the wallet, users will be directed to the home screen, providing them access to the wallet.

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3. Request to become a Merchant

  • Select the profile button at the top right, then click on "Settings" to be redirected to the profile section.


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  • Navigate to the merchant section by clicking on "Merchant" in the left-hand navigation bar.

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  • To qualify as a merchant, users need to complete their details and the Know Your Customer (KYC) process before sending a merchant request.


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4. Details

  • Go to the "Details" tab to provide complete full name and address information.

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  • Once you have entered information in both the Full Name and Address fields, click on "Save Data" to update the entered information.


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5. KYC

  • Navigate to the KYC tab in the navigation bar and click on "New Document" to initiate the KYC process.


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  • Choose the option that best suits your needs and proceed by clicking on "Next."

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  • Choose the desired document to proceed, then click "Next." To make changes, click on the back arrow Screenshot 2024-01-21 141531.png icon to modify your selection.


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  • Click on the upload Screenshot 2024-01-21 141854.png button to choose the file for upload or click on the Screenshot 2024-01-21 142125.png to remove the selected file. Once selected, click the "Submit" button to finalize the KYC process.


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  • After completion, the KYC process will be in progress, and the back office will verify the uploaded documents.

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  • Click on the ellipsis button Screenshot 2024-01-21 142542.png to preview the uploaded file or to delete the uploaded file.


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  • Once the status changes to Screenshot 2024-01-21 142929.png in KYC, it will be assigned a level along with a valid until date. The user can now proceed to send a request to become a merchant.



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6. Send Merchant Request

  • Navigate to the Merchant tab to verify if all the necessary steps are completed. If completed, the user can now request to become a Merchant for Xprizo by clicking on "Send Merchant Request" to notify the back office.


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  • Click on the "Confirm" button to send the request.


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  • After sending the request, the user must wait for approval from the back office. Upon approval, the user will become a Merchant.